Prosperity Outdoor Sports Goods - EVA Cases, Dry Bags, Sport Support

FAQ

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FAQ
1)Q: Are you a factory ? Where located ?
A:Yes,we are a factory,located in liaobu Town , Dongguan city, Guangdong, China
2)Q: Can we have free samples ?
A:Yes, if available in stock, we can offer free samples to our clients. But if need customized features,we will require charges like printing / molding, when ordering the charges can be deducted from order.
3)Q: What is the lead time ?
A:Sampling leadtime, about 7 working days. Production lead time 15-30 days after receipt of the deposit, and it depends on the order quantity.
4)Q: Can we have your design ?
A:Yes, we can offer our clients with ODM designs, for you just let us know your ideas, we will work out the design for you.
5)Q: How about payment term ?
A:paypal or wester union or T / T 30% deposit in advance , and balance before shipment.
6)Q: When could I get the quotation ?
A:Usually we will make quotation within 24 hours when we get your inquiry. If urgent pricing, you can call us or send us emails, we will make quotation priority.
7)Q: Do you accept small order and sample orders ?
A:Yes, we can accept small order and sample orders. We will try our best to get good price for you.
8)Q:When to place order of bags is better?
A: 1.If your time is enough,you can place order whenever you want. 2.Usually for a customized bulk order,pls place order 2-3 months before you display the bags in local(give enough time to confirm the details and cope with some unexpected situation ). 3.For Stock items,about 1 months if send by sea, about 20-30 days if small quantity and send by Air Freight.
9)Q:How to place order from prosperity sports goods Co.,Ltd?
A:1.Provide quotation as your inquiry information. 2.Confirm sample(quality and design). 3.Sign contract(PI ) 4.Start order once got the deposit. 5.Delivery cargo after receive the balance. 6.Send BL documents if under FOB and CIF,other delivery term don't need to send documents .
10)Q.How do you check all the goods in the production line?
10)Q.How do you check all the goods in the production line? A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
11)Q.How do you take care when your clients received defective products?
11)Q.How do you take care when your clients received defective products? A: replacement. If there are some defective items, we usually credit to our customer or replace in next shipment
12)Q. How to delivery ?
12)Q. How to delivery ? 1.Usually send samples by International Express. 2.Small order send by Air Freight,can save cost and delivery time. 3.Bulk order send by sea shipping.(EXW,FOB,CIF,DDU,DDP delivery terms)
13)Q.How about the Shipping & Packing Solution?
13)Q.How about the Shipping & Packing Solution? A:We realize that shipping & packing solution are important to customers,so we fund our Logistics Department in 2015 to control the shipping cost & time.We can offer a competitive solution because we have good discount and strong control ability
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