Prosperity Outdoor Sports Goods - EVA Cases, Dry Bags, Sport Support

FAQ

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FAQ
1)Q: Are you a factory ? Where located ?
A:Yes,we are a factory,located in liaobu Town , Dongguan city, Guangdong, China
2)Q: Can we have free samples ?
A:Yes, if available in stock, we can offer free samples to our clients. But if need customized features,we will require charges like printing / molding, when ordering the charges can be deducted from order.
3)Q: What is the lead time ?
A:Sampling leadtime, about 7 working days. Production lead time 15-30 days after receipt of the deposit, and it depends on the order quantity.
4)Q: Can we have your design ?
A:Yes, we can offer our clients with ODM designs, for you just let us know your ideas, we will work out the design for you.
5)Q: How about payment term ?
A:paypal or wester union or T / T 30% deposit in advance , and balance before shipment.
6)Q: When could I get the quotation ?
A:Usually we will make quotation within 24 hours when we get your inquiry. If urgent pricing, you can call us or send us emails, we will make quotation priority.
7)Q: Do you accept small order and sample orders ?
A:Yes, we can accept small order and sample orders. We will try our best to get good price for you.
8)Q:When to place order of bags is better?
A: 1.If your time is enough,you can place order whenever you want. 2.Usually for a customized bulk order,pls place order 2-3 months before you display the bags in local(give enough time to confirm the details and cope with some unexpected situation ). 3.For Stock items,about 1 months if send by sea, about 20-30 days if small quantity and send by Air Freight.
9)Q:How to place order from prosperity sports goods Co.,Ltd?
A:1.Provide quotation as your inquiry information. 2.Confirm sample(quality and design). 3.Sign contract(PI ) 4.Start order once got the deposit. 5.Delivery cargo after receive the balance. 6.Send BL documents if under FOB and CIF,other delivery term don't need to send documents .
10)Q.How do you check all the goods in the production line?
A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
11)Q.How do you take care when your clients received defective products?
A: replacement. If there are some defective items, we usually credit to our customer or replace in next shipment
12)Q. How to delivery ?
A:1.Usually send samples by International Express. 2.Small order send by Air Freight,can save cost and delivery time. 3.Bulk order send by sea shipping.(EXW,FOB,CIF,DDU,DDP delivery terms)
13)Q.How about the Shipping & Packing Solution?
A:We realize that shipping & packing solution are important to customers,so we fund our Logistics Department in 2015 to control the shipping cost & time.We can offer a competitive solution because we have good discount and strong control ability
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